| March 26, 2008 | News for association and chamber leaders |
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| Business Leadership |  |  |
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- Business leaders need to inspire and assure
Business leaders need to inspire their managers, employees and customers with confidence and assurance, says business communications coach Carmine Gallo. Taking a page out of history, leaders can borrow from Winston Churchill's famous line: "We are sure that in the end all will be well." Bloomberg Businessweek
(3/19) 
- Manager's rudeness affects worker productivity
A boss' verbal abuse and rudeness can affect the productivity of an employee who suffers through it and innocent bystanders as well, according to a recent study. After a verbal attack by a boss, employees are left thinking about the incident itself, which takes their minds off the tasks they are doing. Harvard Business Review
(3/2008)
- Talent management is challenging in changing workplace
Changes in the nature of work in the 21st century make it harder to predict what kind of talents employees need to have in the years ahead, making it difficult for a company to know whether to invest in training or new hires. A combination of both is an effective talent-management approach today, says Peter Cappelli, director of the Center for Human Resources at the University of Pennsylvania's Wharton School. Harvard Business Review
(3/2008)
- Foreign students offer partial relief from H-2B visa shortage
Amusement parks and other seasonal businesses on the New Jersey shore are preparing to move employees from back offices to front lines as the H-2B visa crisis endangers the traditional Memorial Day kickoff of the summer tourist season. Foreign students on J-1 visas are offering some relief, but they can work only 90 days -- not long enough to fill positions in the "shoulder season" that extends about a month after Labor Day. "It could be devastating and seriously hurt our shore communities if these workers can't return," said an official with the Ocean City, N.J., Chamber of Commerce. The Philadelphia Inquirer
(3/23)
- A worker's disposition affects job performance
 A bad attitude can affect an employee's performance and relationships with customers. To improve a worker's attitude, managers should treat the employee with respect, reward high performance, identify realistic ways they can be fulfilled by their jobs and discuss bad performance in private. The Sun (Baltimore)
(3/23)
| Quick Poll | | |
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Poll: Do rude managers ruin productivity?
Look for the results from today's poll in the Editor's Note section of next week's U.S. Chamber SmartBrief.
 | Yes -- their rudeness distracts from whatever point they were trying to make. |
| They definitely don't help productivity but they don't ruin it either. |
| No -- sometimes a little rudeness is exactly what the situation calls for. |
| CEO Update | | |
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CEO Update and U.S. Chamber SmartBrief partner to bring you exclusive association and other nonprofit reports and career listings.
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CEO search
CEO searches under way at these organizations: Alliance for Community Media, Linguistic Society of America and National Estuarine Research Reserve Association. More information at CEO Update. Nonprofit Recruiting Fact: The Salary Gap: How do different types of nonprofits compare? Find out here.
New at the Top: American Committee for the Weizmann Institute of Science, American Occupational Therapy Foundation and Sigma Xi, The Scientific Research Society, all have new heads. Find out who they are and where they came from at CEO Update.
| Chamber Spotlight | | |
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- Destin chamber lobbies against proposed Florida gun ban
 The Destin Area Chamber of Commerce is campaigning against a proposed Florida law that would ban guns from vehicles parked on private property. "What we are saying as a chamber is that people and employers should have the right to decide what can and cannot be brought onto their property and what can happen on their property -- not big government," said Shane Moody, chamber president. The Destin Log (Fla.)
(3/25)
- NFIB brings small-business experts to El Paso conference
Small-business owners in El Paso this week are learning more about immigration, health care and taxes in a conference sponsored the National Federation of Independent Business/Texas and El Paso Hispanic Chamber of Commerce. "The No. 1 issue facing small-business owners is access to and affordability of health care for themselves and their employees," said Laura Stromberg, NFIB/Texas communications director. El Paso Times (Texas)
(3/25)
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| Association Watch | | |
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- Supreme Court turns away AARP vs. EEOC
Federal policy that says employers can reduce health insurance expenses for retired workers who turn 65 and qualify for Medicare will continue to be the rule, the U.S. Supreme Court decided Monday by declining to hear AARP vs. EEOC. The high court differed with a lower-court ruling favoring EEOC, despite AARP's claims that the policy discriminates based on age. Google/Associated Press
(3/25)
- ASCE report card gives Florida infrastructure a C
Florida will have to invest $200 billion over the next 20 years to maintain and improve its infrastructure, according to a report card issued last week by the Florida Section of the American Society of Civil Engineers. The state's bridges and wastewater infrastructure received the highest grade, B+, while energy and schools were the lowest-rated categories, each earning a D+. "Our infrastructure is sliding toward failure, and without intervention, the prospect for any real improvement is grim," said Fraser Howe, chairman of the section's Government Relations Committee. Fleming Island Messenger (Orange Park, Fla.)
(3/18)
| U.S. Chamber News | | |
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Women on the World: Next Week
Explore the achievements of women and celebrate the impact they have had on the worlds of business, politics and everyday life. Leading Authorities is pleased to present an incredible lineup of influential women whose accomplishments continue to shape the world today. Join us on Wednesday, April 2, for the fifth annual Women on the World at the U.S. Chamber of Commerce. More information here.
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| U.S. Chamber Member Benefits | | |
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| Editor's Note | | |
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Poll results: How effective is your Web site at generating sales?
 Last week's poll asked readers how effective their Web sites are at generating sales. - 21% said very good -- our sales benefit greatly from our Web site.
- 42% said OK, but with a few tweaks it could be better.
- 37% said our Web site does not generate many sales.
| SmartQuote | | |
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 | Failing is good as long as it doesn't become a habit."
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| | Recent U.S. Chamber SmartBrief Issues:
- Wednesday, March 19, 2008
- Wednesday, March 12, 2008
- Wednesday, March 05, 2008
- Wednesday, February 27, 2008
- Wednesday, February 20, 2008
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