| News about digital retail commerce |  |
- Wish lists ease holiday shopping
Twitter users offered up some of their favorite shopping wish lists on the Web. Among them are Amazon, which recently added a universal list that lets users add items from other online retailers; Boxedup, which has a Facebook application; ThisNext, which is intended for the young and hip; and Froogle, which offers reviews and ratings. NYTimes.com/ReadWriteWeb
(12/9)      
 | Are you giving your customers the information they need to purchase? Consumers rely on the Internet for product discovery and research prior to shopping both online and off. Lauren Freedman, President of the e-tailing group, explains that content is the foundation of any cross-channel shopping experience. Download "Building eCommerce Content You Can Bank On." |
- Survey: Shopper satisfaction high on Cyber Monday
 Online customer satisfaction was higher this Cyber Monday than throughout November, a development apparently linked to the number of deals, price cuts and free shipping offered by e-retailers, Shop.org reports. While overall customer satisfaction was down only slightly, shoppers were much more likely to buy from sites with the highest satisfaction scores. Shop.org Blog
(12/4)
- What do consumers think about corporate blogs?
 Corporate blogs ranked last in a Forrester Research study of which sources of information consumers trust. To improve the perception, a Forrester analyst recommends that companies stop blogging about their products and start blogging about consumers' problems. Mediaweek
(12/9)
- Retailers focus on creating positive holiday experiences online
Retailers are stepping up their digital efforts for the holidays to help them compete for consumers' stretched dollars. Best Buy has "Blue Shirts" blog posts about technology gifts, Gap is sending around viral e-mail coupons, and The Athlete's Foot has launched an online fan club. DMNews
(12/8)
- Buyers turn to online coupons for discounts
Online-coupon usage will be up 22% this winter compared with last winter, according to Simmons Market Research Bureau. Consumers are hunting for bargains on big-ticket items such as the Nintendo Wii, as well as on essentials such as food. USA TODAY
(12/10)
- Video stores to change as new concepts take hold
While Blockbuster prepares to bring more digital features to its stores, online startup Clerk Dogs seeks to improve on computer-driven movie recommendations by offering suggestions from real live movie buffs. This columnist suggests that both concepts promise a much different video-store experience in the near future. NYTimes.com/Gigaom
(12/9)
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| | How secure is your customer data?
Information leaks, not external hacks, cause the majority of data loss. However, most data loss prevention solutions do not distinguish between internal and external threats. When each leak can result in multi-million-dollar losses, it's time to be sure your clients' data is thoroughly protected. Read Prevent Data Loss and Comply with PCI to learn how to neutralize internal data loss threats. | |
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| New Media & Technology |  | |
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| Companies in the News | | |
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- A widget done right: Victoria's Secret
Victoria's Secret is using a Web widget to promote its fashion show. Though many brands use them to little effect, Victoria's Secret's is well-designed and offers fans a reason to put it on their blogs or social-networking profiles. Adverblog
(12/9)
- AOL relaunches social network Bebo
AOL is looking to social network Bebo, which it acquired in March, as a means to reposition AOL as a top performer in the Web-content and social-networking categories. The Bebo strategy hopes to leverage the estimated 124 million users of AOL's instant-messenger client and of Bebo itself, and is focused around the "Social Inbox," which aggregates access to content from around the Web, including e-mail from Yahoo! and Google, as well as feeds from Twitter and video from YouTube. NYTimes.com/GigaOm
(12/10), The Wall Street Journal (tiered subscription model)
(12/10)
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